12-24 Volt DC Dimming Switch with Wireless Remote
12-24 Volt DC Dimming Switch with Wireless Remote
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Intended for our low voltage dimmable LED filament light bulbs, the 12-24 volt DC dimming switch comes with a wireless remote so you can conveniently control the brightness of your dimmable LED light bulbs without the need for going to the wall and fumbling with a dimming switch.
With the remote’s brightness indicator wheel, adjusting your LED light bulbs to your favourite dimness is a breeze. The 12-24 Volt DC Dimming Switch with Wireless Remote comes with a 36-month warranty.
Technical Details
| Product Number | 12-24DIM |
| Working ambient temperature | 20 ~ 60°C |
| Output | 1 channel 360W 12-24V (0-30A) |
| Type | DC 12V-24 30A Dimmer |
| Dimensions |
83 x 79 x 33 mm Control 113 x 55 x 22 mm Remote |
| Warranty | 36 months |
Important Warning
-
Disconnect power before installation.
-
Two or more dimmers cannot be connected in parallel, or series to control the same load.
-
Ensure the positive and negative connections have been made correctly.
Shipping
Shipping
We ship all trade orders from our Sydney warehouse using trusted courier partners. The information below covers everything you need to know about delivery options, timeframes, charges, and what to do if an issue arises with your order.
Shipping Carriers
| Service Type | Provider | Best For |
|---|---|---|
| Domestic Standard and Express | Australia Post | Residential addresses and PO Boxes |
| Domestic Road Express | Direct Freight Express | B2B and commercial addresses |
| Domestic and International Express | DHL Express | Time-critical shipments, express domestic delivery, and global tracking |
| International Economy | DHL eCommerce and Australia Post | Cost-effective international shipping |
Free Shipping Thresholds
| Destination | Free Shipping Threshold |
|---|---|
| Metro Australia | Orders over $250 (excl. GST) |
| Regional Australia | Orders over $375 (excluding bulky items) |
| International | Orders over AUD $1,000 (excluding bulky items) |
For orders below these thresholds, shipping starts from $8.00. Custom shipping quotes are available for bulky items, same-day delivery requests, and specialised international orders.
Please note that free shipping does not apply to certain remote and island locations. See the Remote and Island Locations section below for details.
Remote and Island Locations
The following locations are excluded from free shipping due to the additional freight costs associated with remote and island delivery. Orders to these areas will be quoted separately, and we will contact you with a freight estimate prior to dispatch.
- Lord Howe Island
- Norfolk Island
- Christmas Island
- Cocos (Keeling) Islands
- Thursday Island (Torres Strait)
Same-Day Dispatch
Orders paid before 10am AEST on a business day are dispatched from our Sydney warehouse that same day.
Priority Same-Day Dispatch
If you have missed the 10am cutoff but require urgent same-day dispatch, please contact our trade team. A priority handling fee of $30.00 + GST applies to move your order to the front of the queue.
Estimated Transit Times
| Destination | Direct Freight Express | DHL Express (Domestic) |
|---|---|---|
| Sydney Metro | 1 to 3 working days | 1 to 2 working days |
| Other NSW | 2 to 4 working days | 1 to 3 working days |
| Brisbane, Canberra, Melbourne and Adelaide Metro | 1 to 4 working days | 1 to 3 working days |
| Other Capital and Regional Areas | 2 to 7 working days | 2 to 4 working days |
Transit times are estimates only and are not guaranteed. Public holidays, carrier delays, and remote locations may affect delivery timeframes.
Redelivery Service
If a delivery attempt is made to your nominated address and the premises are unattended or inaccessible, our carrier will arrange redelivery. Any redelivery charge incurred will be passed on to you at the rate charged to us by the carrier. Charges vary depending on your location, the carrier assigned to your shipment, and the applicable rate at the time of redelivery. We will notify you of the applicable charge before it is processed.
To avoid redelivery fees, we recommend nominating a staffed business address where someone is available to receive deliveries during standard business hours.
Delivery Access and Additional Fees
Please ensure your delivery address is attended and accessible during business hours. The following additional charges may apply.
- Return to Sender — if a parcel is returned due to an incorrect address or failure to collect, the carrier's return freight charge will be passed on to you.
- PO Boxes — Australia Post delivers to PO Boxes. Direct Freight Express and DHL Express require a physical street address.
- Authority to Leave (ATL) — if you request that a parcel be left without a signature, responsibility for the package transfers to you once the carrier marks it as delivered.
Damages on Arrival
We take every care to ensure your order is packed securely and dispatched in excellent condition. If your order arrives damaged, please notify us within 48 hours of delivery by contacting our trade support team. To assist with your claim, please retain all original packaging and provide clear photographic evidence of the damage, including images of the outer packaging and the affected products.
Claims reported outside this timeframe may limit our ability to lodge a claim with the carrier or arrange a resolution. Once your report is received, we will work with you promptly to arrange a replacement or an appropriate remedy.
Incorrect or Missing Items
If you receive an item that does not match your order, or if an item is missing from your delivery, please notify us within 48 hours of receiving your parcel. Please have your order number and a description of the discrepancy ready when you contact us. Where applicable, photographic evidence will assist us in resolving the matter efficiently.
Once the discrepancy is confirmed, we will arrange for the correct item to be dispatched or the missing item to be sent to you at no additional cost.
Incorrect Delivery Address
It is the responsibility of the customer to ensure that a complete and accurate delivery address is provided at the time of placing an order. If an incorrect address is submitted and the order has already been dispatched, we cannot guarantee that the shipment can be intercepted or redirected. Any additional freight charges incurred as a result of an incorrect delivery address will be passed on to you.
If you identify an error in your delivery address after placing your order, please contact us immediately so that we may attempt to intercept the shipment before dispatch.
Warehouse Pickup
Pickup is available for trade customers. Please contact our trade team to arrange a pickup time and we will provide the relevant details.
Pickup address:
Ninja Logistics
Unit 9, 2 Christina Road
Villawood NSW 2163
Pickup is available on weekdays during standard business hours.
Questions
If you have any questions about your order or delivery, please contact us and a member of our trade team will be in touch. You can also visit our Help Centre for quick answers to common questions.
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